Privacy policy

About this policy

This policy explains how we control, process and protect your personal information when you use this website or our travel services, and sets out your rights under current UK data-protection law. If you don’t agree with it, please stop using the site.

Lawful basis for processing

Under the UK GDPR we process personal information using appropriate lawful bases, and we are registered with the Information Commissioner’s Office (ICO). If the lawful basis we rely on changes, we’ll tell you, and we’ll stop processing your information where the basis no longer applies.

Information we collect

When you use our services we collect information that identifies you and is needed to arrange your travel — for example your name, telephone number, address and email, and payment details such as card information in connection with online transactions. Providing extra information is voluntary, though some may be necessary to complete a booking. Anonymised data that can no longer identify you is not treated as personal information.

Your rights

Under the UK GDPR you have the right to:

• be informed about how your data is used;
• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data erased;
• restrict how we process your data;
• data portability;
• object to processing;
• not be subject to automated decision-making, including profiling.

We handle subject-access requests in line with the GDPR. If you believe your data is being mishandled, you can complain to the ICO at ico.org.uk.

Contact us

For any privacy question or to exercise your rights, email info@minatours.co.uk or call 0207 112 8030.